faq...

Here is a summary of the most frequently asked questions, if you have a question that has not been answered please visit the "contact us" page and email your question to the appropriate team.

Q: Buying – "Does Outgrown My Stuff receive any commission or finders fee for listing your advertisement on the website and enabling people to connect with each other?"

A: The answers is NO – Outgrown My Stuff do not receive any monetary returns for our service in this capacity.

Q: "What happens if someone requests money for a deposit before I can see the item?"

A: It is highly recommended that you do not transfer any monies for any items that you do not have possession of. The website does not engage or offer any transaction services in any form.

Q: "Can I list the same product on multiple sections?"

A: NO, within our terms of use and posting policy; it states that you are not permitted to post items across multiple sections.

Q: "Who is liable if someone does not pay for services that I retain or purchase."

A: The answer is YOU are 100% liable. We do not pre-screen, screen, examine, scrutinize, inspect or affirm the condition of any service provider, and/or any product that is offered on the website.

Q: Online safety – "A person has engaged me to meet them for coffee using the website, do you have a policy against this?"

A: YES, we have a policy against this. OMS is not a dating or meeting website, any advertisements for this type of engagement will be deleted and you will not be permitted to return to the website.

Q: "How can I advertise with you, and is it expensive?"

A: We welcome advertisers to join the village, regardless of the size of your company and your location we are enabled to target niche markets by demographics this includes yet is not limited to: browsers by age, gender, location, operating systems that the browser uses on their computer and even by the type of mobile phone they use.

Email our advertising sales team at smile@outgrownmystuff.ca, and they will find a solution that will be optimal for your company to be successful.